Patient Information

All appointments are a standard 30 minutes in length.

These can be extended to 60 minutes should you wish, we just ask that you make a double appointment by booking one after the other when you come to schedule your slot. This may be useful if you have multiple injury sites or areas that require treatment.

Clients under 16 years of age must be accompanied by an adult.
Those aged between 16 and 18 years of age must provide written consent to treatment from a parent/guardian at their initial appointment.

Equity and Student Discount rates are available.
Please note – to qualify for Student/Equity discount you must bring the appropriate documentation/proof to your appointment otherwise you will be billed the full fee.

Home Visits are also available upon request and are priced according to location – if you would like to arrange a home visit please contact [email protected] or call 07399 486623

One to One Physio Led Exercise Training is also available upon request – if you would like to discuss this service further or to book please contact [email protected] or call 07399 486623

Insurance

Franklin Physiotherapy Ltd clinicians are recognised by most major health insurance companies. Clients will need to settle their bill at the time of treatment and claim the money back directly through their insurance company using the receipt provided.

Cancellations

The clinic has a strict 24 hour cancellation policy – appointments cancelled less than 24 hours before the start time will incur an invoice for the full fee of the appointment. The same policy is in place for failure to attend your appointment. This fee cannot be claimed through your insurance policy.